Gwensealo Dropy policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise. To be eligible for a return, your item must be unused and in same condition that you received it. It must also be in the original packaging. Please do not send your purchase back to the manufacturer. Shipping Policy/Delivery Policy Please be assured that your items will ship out within 2-3 days of purchase. We determine the most efficient shipping carrier for your order.


Return policy does not apply to sale items, we do not offer exchange or refund after purchase/ order confirmation unless item is defective. Please choose your item carefully.

To complete your return or exchange, we require a receipt or proof of purchase and photo of defective item.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Gwensealo Dropy and if you have any questions, please don't hesitate to contact us on